Case study

Enterprise Social Software

Business Intelligence, GRC, ITSM, Security, Infrastructure Management
Participating Company: 

Top-down partner channel management, with its hierarchical pyramid, is headed for extinction. With the advent of enterprise social networking and the emergence of partner social networking tools, companies can replace the pyramid with a social circle — and unlock the potential of a participative, scalable and highly e"cient community in the process. To ensure success, however, it is worth following a simple 5-step roadmap.