Case study

Esnatech Helps Westerville Reach for the Cloud with Unified Communications

Unified Communications
Participating Company: 
Esna Technologies


With nearly 30,000 residents, Westerville, Ohio is located in one of the State’s fastest growing regions. Providing excellent city services is an important goal for the city Manager. From fire services to parks and recreation, utility service and even income tax services, the city has to be accessible and consistently deliver for the families and businesses there.


In 2010, faced with an aging, Intertel phone system that was rapidly reaching its end of life, the city was in a bind. With Intertel ending support for the older technology, the city’s Network Operations team was forced to search for replacement parts where ever it could find them – including on eBay. Westerville needed to make a change before an inevitable, broad system failure occurred.