Case study

OnTime Case Study: Axios IT

HCM, ITSM, Unified Communications
Participating Company: 

Axios IT is a forward thinking software consulting firm xperiencing rapid growth, because they effectively place up-to-date technologies into the hands of small and medium businesses for a fraction of the cost of performing these services in-house. Along with all of the benefits of their expansion, Axios IT was also faced with managing an increasing number of client relationships with accompanying short- and long-term projects. Clearly, utilizing lists, email, and Outlook to track projects was no longer an effective way to manage projects. "The more projects we took on, the more people we needed...the more time consuming each of these tasks became," noted Jason Goodridge, Managing Director of Axios-IT. Axios-IT certainly had the in-house ability to write a custom-built solution, so in their evaluation phase they would have to weigh the pros and cons of in-house development versus standardizing on a 3rd-party platform.

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