Mastering a business process service

Business Intelligence
Participating Company: 
Participating Analyst: 
ETM analyst

Business process and technology management is in its “evolutionary phase”, claims Shantanu Ghosh from Genpact. In today's podcast, Shantanu seeks to tell us that Business Process as a Service (BPaaS) will be an invaluable tool for an organization’s infrastructure. ETM’s Pinar Gencturk presents.