Mobile devices are an increasingly important channel for delivery of data and services.
Social media has radically changed the rules of customer service.
While a business process management system (BPMS) can save time and cut costs by governing process, it can’t decide what
The cost-benefits of cloud infrastructure services include scalability with reduced capital expenditure and more efficient use of IT resources.
Business becomes increasingly complex with each passing day: regulatory reform and compliance requirements, market and customer demands, shorter product lifecycles and
In the current economy, interest in business rule management is coming from not only IT, but often business managers eager